大学生经常会遇到很大的压力.g. 学业、社交、家庭、工作和财务. 而大多数学生成功地应付生活的要求, 有时这些压力会变得势不可挡,难以控制. 学生可能会感到孤独、孤立、无助,甚至绝望. 这些情绪很容易影响学习成绩,并导致有害的行为, 包括滥用药物和企图自杀.
教职员工在识别和帮助学生方面处于独特的地位, or appear to be, in distress. This can be particularly true for students who can't or won't turn to family or friends for help. Any faculty or staff member who is perceived by students as caring and trustworthy can be a potential resource in times of trouble. Your expression of interest and concern might be a critical factor in helping struggling students re-establish emotional equilibrium, 从而挽救了他们的学术生涯和, possibly, their lives.
This information is designed to help you recognize some of the symptoms of student distress and provide some specific options for intervention and referral to campus and/or community resources. The Counseling Center at 365英国上市杜波依斯分校 through the Office of Student Affairs is available to assist you with problem situations and consult with you about any student(s) who warrants intervention. In addition, 365英国上市有一个名为“红色文件夹倡议”的在线工具,旨在帮助教师, 工作人员和其他与学生互动的人认识到这一点, 也要有效地回应并帮助有困难的学生. 这些信息可以在 www.redfolder.sh-fyz.com.
识别困难学生的技巧
有时,每个人都会感到沮丧或不安. 以下内容可以帮助您识别某些症状, 随着时间的推移, 暗示学生正在处理的问题可能比平常更多.
学业成绩或行为有显著变化
- 表现和准备不佳
- 过度缺席或迟到
- 一再要求给予特别考虑, 尤其是当这代表着对过去行为的改变时
- 避免参与
- 主要的讨论
- 被召唤时过度焦虑
- 破坏性行为
- 明显不适合情境的夸张情绪反应
异常行为或外表
- 情绪低落或无精打采的情绪
- 过度活跃或说话非常迅速
- 个人卫生或衣着不得体
- 体重急剧减少或增加
- 脱离现实:表明与现实失去联系的奇怪或怪异的行为
提及情绪或生活压力
- 与室友、家人或恋人之间的问题
- 经历一个重要的人的死亡
- 遭受身体或性侵犯的
- 经历性别歧视, race, religion, ethnicity, 性取向, or disabilities
- 遇到法律上的困难
- 任何其他作为损失或压力经历的问题或情况
提及自杀、他杀或死亡
- 无助或绝望的感觉
- 口头或书面的自杀暗示
- 口头或书面提及谋杀或攻击行为
- 与朋友、家人和同学隔离
What Can You Do?
如果你选择接近一个与你有关的学生, 或者如果有学生向你寻求个人问题的帮助, here are some suggestions that might make the opportunity to communicate more comfortable for you and more helpful for the student.
Talk 当你们都有时间,不着急或心事重重时,私下对学生说. 给学生你全部的注意力. It's possible that just a few minutes of effective listening on your part might be enough to help the student feel cared about as an individual and more confident about what to do. 如果是你主动联系的,用行为的、非评判的方式表达你的关心. For example, “我注意到你最近经常缺课, 我很担心,而不是“你最近去哪儿了?? 你应该更关心你的成绩."
Listen 以一种敏感的、不具威胁性的方式对待思想和感情. 通过重复他/她告诉你的内容来传达你的理解. 试着包括内容和感受.g. “听起来你不习惯这么大的校园,你觉得自己被冷落了.“让学生说.
Give hope. 让学生相信事情会变得更好. It's important to help students realize that options are available and that things won't always seem this hopeless. 可以向朋友、家人、神职人员、教练或校园专业人士求助. However, recognize that your purpose should be to provide enough hope to enable the student to consult a professional or other appropriate person, on or off campus. 你的目的不是解决学生的问题。.
Avoid 判断、评价和/或批评学生,即使他/她征求你的意见. 这样的行为很容易让学生远离你和他所需要的帮助. 尊重学生的价值体系很重要,即使你不同意它.
Mattering. 告诉学生他们对你和365英国上市很重要. Students who feel like they genuinely matter to at least one other person in this world have better chances of successfully overcoming the barriers that are disrupting their life especially in those moments when it matters most.
Maintain 与学生明确一致的界限和期望. 与学生保持专业的教职员工关系是很重要的. 你也许可以帮助学生理解与延期成绩相关的选项, late drop, 或者休学. 如果一个学生似乎对做出选择的决定感到过度痛苦, 学生事务处可提供个人协助.
Refer. 转介时, it's important to point out that help is available and seeking help is a sign of strength and courage rather than a sign of weakness or failure. 指出在其他问题上寻求专业帮助可能会有所帮助.g. medical, legal, car, or other issues, 被认为是良好的判断和资源的适当使用. 如果可以的话,让学生对将要发生的事情做好准备. 告诉学生你对校园服务和/或其他社区选择的了解.
Timing. 重要的是要意识到,转诊的选择取决于一天中的不同时间.
Follow-up. Arrange a time to meet again to solidify the student's resolve to obtain appropriate help and to demonstrate your commitment to assist in this process. 稍后检查一下,看看转诊预约是否被保留,并了解情况如何. 当学生采取进一步适当的行动或, if necessary, 寻求另一个转诊.
Consult. When in doubt about the advisability of an intervention, always call for counseling and consultation.
学生在第一节课可以期待什么?
A student's initial interview with a professional counselor is usually arranged by scheduling an appointment. 你可以通过让学生立即使用你的手机来帮助这个过程. 熟悉校园里提供的服务对你很有帮助.
在非常紧急或危机的情况下,可能需要立即或当天进行干预. 危机可能包括考虑自杀, 经历过性侵犯, 和/或由于严重恐慌而感到不知所措和迷失方向. 以便安排一场危机干预会议, the faculty or staff member helping a student must communicate clearly with the staff member(s) who can help the student, 提醒他/她注意情况的极端性质. 如果你觉得学生可能不愿意要求危机约会, 通过亲自为学生提出这个要求来促进这个过程.
第一次会议之后会发生什么?
如果学生和辅导员同意进一步的咨询是合适的, the student and counselor review the options available on campus and in the community in order to arrive at a tentative plan for additional services. 校园咨询可以帮助学生解决他们的许多问题. However, some students are referred to other campus offices or community resources for specialized or ongoing counseling. Finally, some students might leave the initial interview feeling able to handle their problems on their own. 如果学生想了解额外的服务是否有帮助,他们可以随时回来.
谘询服务
如果你决定帮助有危险的学生, 你可能对处理这种情况的最佳方式有疑问. Please do not hesitate to contact the Campus Counselor to discuss a student’s needs via email at (电子邮件保护) 或致电(814)375-4832. Remember, though, that the counselor may be prohibited from sharing some of the information considered protected by law.
行为具有威胁性的学生, violent, or significantly disruptive might need a different kind of approach compared to a student who is open and willing to seek help. Students who pose a serious danger to themselves or others can be evaluated by a county crisis worker to determine if involuntary hospitalization is indicated in order to protect the life and safety of the student or others. 如果你觉得学生对自己或他人有直接的危险, 请联系可以提供即时帮助的人员,例如:
Call 911
宾州州立危机热线1-877-229-6400
县危机1-800-341-5040
校园警察(814)375-4734
校园辅导员(814)375-4732
学生事务处(814)375-4766
RESOURCES
Below is a list of local and national agencies and resources that promote health living and can help when you need it most. 根据个人情况,可能会有其他未列出的资源.
The Campus Counselor is a great PSU DuBois resource for mental wellness and can help guide you in obtaining support and services. To contact 校园辅导员,电子邮件 (电子邮件保护) 或致电(814)375-4832.
U Matter to us!
家庭暴力
十字路口(通过社区行动) 24小时热线1-800-598-3998
Provides support for adults and children who have been affect by domestic violence in Clearfield and Jefferson counties through emergency shelter, 教育项目, 选择咨询, legal advocacy, 还有团体支持
全国家庭暴力热线 24小时热线1-800-799-7233
为任何遭受家庭暴力的人打电话与某人秘密交谈, 寻找资源或信息, 或者质疑他们关系中不健康的方面.
DRUG AND ALCOHOL
克利尔菲尔德·杰斐逊毒品和酒精委员会 http://cjdac.org/
协调当地的酒精和其他药物项目. 直接服务包括预防, 学生援助计划服务和培训, Case Management, 以及丙型肝炎筛查.
药物滥用治疗转介 24小时热线1-800-662-HELP (1-800-662-4357)
SAMHSA的全国帮助热线是免费的, confidential, 24/7, 365-day-a-year 治疗推荐 and information service (in English and Spanish) for individuals and families facing mental and/or substance use disorders.
EMERGENCIES:(如果你或你认识的人有紧急危险,请拨打911)
365英国上市危机热线 24小时热线1-877-229-6400
全天24小时都有有执照的咨询师,他们可以收集信息, 参考适当的资源, 并管理365英国上市学生的担忧.
国家危机短信热线.org 24-Hour TextLine. 文本“LIONS”到741741
每天24小时给训练有素的危机咨询师发短信. 保密,仅在美国可用.
Clearfield-Jefferson危机干预 24小时热线1-800-341-5040
Telephone and mobile crisis intervention services are provided through a collaboration with Community Connections of Clearfield 杰弗逊县, 通用社区行为健康, 以及服务访问和管理.
宾州高地医院急诊室(814)371-2200
位于100医院大道,杜波依斯,宾夕法尼亚州15801.
金融支持
社区行动 http://www.pa211.org/agency/6216/7590/
为租金提供有限的帮助, mortgage, utility bills, and food; free home weatherization; tax assistance, and non-emergency mileage reimbursement and transportation for medical appointments (based on qualification)
Salvation Army http://wpa.salvationarmy.org/WesternPennsylvania/dubois, Shelter, 工具帮助, Meal Programs, including snacks; Food Pantry; youth programs, Kids Café; worship and fellowship
FOOD
365英国上市食品储藏室
请与安·怀特联系 (电子邮件保护) 或拨打375-4760寻求帮助.
宾夕法尼亚中部食品银行 www.centralpafoodbank.org
为宾夕法尼亚州中部的饥饿家庭分发食品和杂货
杜波依斯地区食品储藏室 (814) 371-4750
救世军食物分享 http://wpa.salvationarmy.org/WesternPennsylvania/dubois
参与者可以每周来一次. 请携带身份证、居住证明和社会保障卡. Schedule Mon. 3:00-4:00pm; Wed. 11:00am-12:00 noon; Fri. 5:00-6:00pm
HOMELESSNESS
社区行动 http://www.jccap.org/
Provides homeless emergency shelter; transitional housing; locating and establishing a residence; and case management. 还为无家可归的退伍军人及其家人提供支持性服务.
港湾之家 http://havenhouseshelter.wixsite.com/havenhouseshelter 为克利尔菲尔德居民提供的短期无家可归者收容所, Elk, 杰弗逊县位于杜波依斯.
LGBTQA SUPPORT
位于PSU DuBois LGBTQA页面上的LGBTQA支持资源: http://dubois.sh-fyz.com/lgbtqa-support-services-0
MENTAL HEALTH
克利尔菲尔德/杰斐逊县的社区联系. http://www.pa211.org/agency/6216/7590/
County Administration for all mental services and assists individuals in the local community connect with service providers.
全国精神疾病联盟 www.nami.org
倡导组织,代表美国受精神疾病影响的人
Network of Care www.networkofcare.org/splash.aspx
National Database with links to various community services by state and region (where applicable)
宾州高地行为健康 http://www.phhealthcare.org/service/behavioral-health/service
在杜波依斯和周边地区提供住院和门诊行为健康服务.
SEXUAL ASSAULT
365英国上市危机热线 24小时热线1-877-229-6400
全天24小时都有有执照的咨询师,他们可以收集信息, 参考适当的资源, 并管理365英国上市学生的担忧.
Passages http://www.passages-inc.org 24小时热线1-800-793-3620
Free and Confidential 24-hour services to survivors of sexual violence as well as prevention/educational programming throughout Clarion, Clearfield, 杰弗逊县
RAINN全国性侵犯热线 http://www.rainn.org 24小时热线1-800-656-HOPE (4673)
(Rape, Abuse & 乱伦全国网络是美国最大的反性暴力组织.
自杀预防及支援
365英国上市危机热线 24小时热线1-877-229
全天24小时都有有执照的咨询师,他们可以收集信息, 参考适当的资源, 并管理365英国上市学生的担忧.
国家危机短信热线.org 24-Hour TextLine. 文本“LIONS”到741741
每天24小时给训练有素的危机咨询师发短信. 保密,仅在美国可用.
Clearfield-Jefferson危机干预 24小时热线1-800-341-5040
Telephone and mobile crisis intervention services are provided through a collaboration with Community Connections of Clearfield 杰弗逊县, 通用社区行为健康, 以及服务访问和管理.
JED Foundation 24小时热线1-800-273-TALK(8255)或短信“START”至741-741
青少年及青少年保护情绪健康及预防自杀网上资源(www.jedfoundation.org/)
特雷弗计划 www.thetrevorproject.org 24小时热线1-866-488-7386
同性恋青少年危机干预及自杀预防.
Clearfield-Jefferson自杀预防小组 http://www.1istoomany.org/
在当地社区内提供预防、干预和危机汇报培训.
美国自杀预防基金会 http://afsp.org/
自愿健康组织,通过研究帮助那些受自杀影响的人, education, and advocacy.
退伍军人心理健康服务
365英国上市杜波依斯退伍军人服务中心 http://dubois.sh-fyz.com/veteran-services-0
365英国上市杜波依斯分校为退伍军人提供许多支持性服务. An Adult Learner Veteran Room is located in Room 208 of the DEF Building for social support and to connect with other veterans on campus. Scott Winters, LCSW通过DuBois兽医中心, 学校每周是否提供咨询服务. 如需预约,请致电(814)372-2095与斯科特联系. 有关所有退伍军人服务的更多信息, 联系丽贝卡·彭宁顿, 学生事务主任, at (电子邮件保护) or (814) 375-4766.
杜波依斯兽医中心 http://www.va.gov/directory/guide/facility.asp?ID=5624
为杜波依斯及周边地区的所有退伍军人提供健康和保健支持. 请拨打(814)372 -2095
杜波依斯退伍军人医疗诊所 http://www.va.gov/directory/guide/facility.asp?id=5267
为地区退伍军人提供各种医疗、健康和保健服务. 更多信息,请致电(877)626-2500.
退伍军人危机生命线 24小时热线电话1-800-273-TALK(8255),或短信“273TALK至839863”
军队预防药物滥用及自杀热线(www.linesforlife.org)
Veteran Alcohol & Drug Helpline 24小时热线1-800-923-4357输入“RecoveryNow”至839863 (每日太平洋标准时间上午8时至晚上11时)
针对寻求危机干预的个人和家庭成员, 治疗推荐, 以及化学品依赖信息.
军事热线 24小时热线1-888-457-4838或短信“MIL”至839863 (每日太平洋标准时间上午8时至晚上11时)
对服役人员的支持, veterans, 他们的家庭独立于军队或政府的任何分支